Sequences and follow-ups — Touch counts from 15-touch Agoge to two-email minimalism, what each bump adds, and the stop rules that are duties
This module owns the timeline: how many touches a prospect gets, the job each touch does, and the rules for stopping. What any single email says is Writing the email's subject; the mechanics of executing sends safely — volumes, schedules, infrastructure — belong to Sending operations. The split matters: a well-shaped sequence full of weak emails fails, and so does a strong email fired on a reckless schedule.
The pages:
- Sequence architecture — The three touch-count schools — 15-touch Agoge, complaint-economics minimalism, the moderate 3-5 default — and why the 2024 bulk-sender rules outrank all three.
- Follow-up emails — Why follow-ups roughly double replies (8.3% vs 4.1%, 20M emails), what a bump must add, and the same-thread versus new-thread schools with a hybrid default.
- Breakup emails — The breakup-yes school's 10-33% final-touch reply claim, Josh Braun's case against goodbye theater, and the guilt-stripped closing note as the default.
- Multichannel touches — What the vendor-reported 3-3.5x multichannel reply claim is worth, the 10-14-touch cadences sales courses teach, and the one-channel-at-a-time staffing rule.
- Re-engagement — Josh Braun's status-quo question for stalled threads, why an aged list gets a fresh-angle campaign rather than a re-run, and who is never re-engaged.
- Stopping rules and suppression — The three stop conditions — exhaustion, any reply, an opt-out in any wording — and why suppression is permanent, shared across campaigns, and re-import-proof.
Three genuine debates live here: how many touches, whether breakup emails belong, and whether follow-ups ride the original thread. Where sources disagree, pages present named approaches with Fits when / Avoid when criteria, Recognizable by cues, and a stated default — so you can choose deliberately, or detect which school a running campaign already follows.
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